Windows 11’s Chrome nags users to enable Windows Hello, causing confusion

Peer Networks UK Windows Latest Windows 11’s Chrome nags users to enable Windows Hello, causing confusion

Google Chrome on Windows 11 and 10 nags users to turn on Windows Hello and protect passwords during auto-fills. The popup, which appears in the top right corner of Chrome, was first spotted in the last week of July, with more users seeing it in August, according to reports spotted by Windows Latest.

The popup titled “Protect passwords with Windows Hello” shows up in some installations of Google Chrome. This notification suggests users enable the Windows Hello integration for Chrome, emphasizing that it’s beneficial if they share their device with others.

By turning this on, Chrome would use Windows Hello to verify the user’s identity whenever a saved password is accessed. For those unaware, Chrome has supported Windows Hello integration since 2020. Google recently added a new feature that will use biometric methods available to your PC for saving or accessing passwords.

Chrome Windows Hello popup
Chrome nags users to use Windows Hello for better protection | Image Courtesy:

Google has now started nagging users to enable the feature when they’re casually using the browser. The popup message appears in the Chrome browser’s top right corner, but not all users are being targeted with this reminder. We witnessed this behaviour in our tests on only one of our devices.

A user shared their experience with Windows Latest, outlining a pattern they identified:

  • They were browsing as usual on Chrome.
  • Suddenly, a popup appeared in the top right corner, promoting the use of Windows Hello.
  • The operating system was Windows 11.
  • They have used Windows Hello for other purposes but not Chrome. Chrome browser was indeed signed into Google.

A thread on Google forums and several posts on X (formerly Twitter) reveal that some may have unknowingly turned on Windows Hello, as it does not ask for double confirmation and shows up randomly in the browser for some users.

As a result, when you accidentally turn on the feature and try to access a saved password, you may see a popup stating, “Google Chrome is trying to fill your password,” recommending you type your Windows Hello PIN.

One user was concerned with confusing popups: “I activated a password protection feature, and now I regret it. Every time I visit a webpage and Chrome tries to autofill saved passwords, I’m presented with a PIN challenge. How can I deactivate this so I don’t have to keep entering my Windows PIN for every website where my password is saved?”

For users facing similar issues, we’ve found a way to manage this situation.

How to turn off “Google Chrome is trying to fill your password” Windows Security popup

To disable “Google Chrome is trying to fill your password on” when using saved passwords in Chrome, use these steps:

  1. Open Google Chrome.
  2. In the Omnibox or address bar, type “chrome://settings/” or open Settings via the three dots menu.
  3. Look for “Autofill and Passwords,” and go to Chrome’s Password Manager. You can also directly visit it by typing chrome://password-manager/settings into the address bar.

    Turn off Google Chrome is trying to fill your password warning
    Disable Windows Hello in Chrome via Google Password Manager

  4. Toggle off the “Use Windows Hello when filling passwords” option, allowing Chrome to use Windows 11’s security feature when auto-filling passwords.
  5. Relaunch the browser.

As you probably know, using Windows Hello to protect saved passwords could significantly increase Chrome’s security on Windows 11. You can follow the same process to turn on Windows Hello for saved passwords and relaunch the browser when required.

In addition to deeper Windows Hello integration, Google has added many new features to its desktop browser, including optional Windows 11 Mica support for Chrome’s tabs strip.

Update 1: We have reached out to Google for a statement but have not yet received a response from the company.

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